Terms & Conditions
Last updated: 2026-04-17
These Terms & Conditions govern your access to and use of JEVI | APPAREL STUDIO, including browsing this website, creating an account, placing orders, requesting returns, and using related services.
This storefront currently offers sales and delivery only within Australia. Orders placed through this storefront are intended only for delivery addresses located in that region.
By using this website or placing an order, you agree to these Terms & Conditions, subject always to any rights that cannot lawfully be excluded in Australia.
1. About this storefront
This website is operated by Wenxuan Chen, operating JEVI | APPAREL STUDIO for customers using the Australia storefront.
The website address for this storefront is https://jeviapparelstudio.com.
Business enquiries and customer support for this storefront may be directed to support@jeviapparelstudio.com.
Operator location: China
References in these Terms & Conditions to “we”, “us”, and “our” refer to Wenxuan Chen, operating JEVI | APPAREL STUDIO.
2. Eligibility and acceptable use
You must use this website only for lawful purposes. You must not misuse the site, attempt to interfere with its operation, access data without authorisation, use automated means to extract content without permission, or engage in fraudulent, abusive, or misleading conduct in connection with orders, payments, returns, reviews, promotions, or accounts.
3. Product information and availability
We aim to ensure that product descriptions, images, sizing guidance, prices, and availability information are presented as accurately as reasonably possible.
However, colours and appearance may vary depending on your device, and inventory, pricing, promotions, shipping availability, and product details may change from time to time without notice.
4. Orders, payment, and acceptance
When you place an order, you are making an offer to purchase goods from this storefront. We may accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, stock unavailability, shipping restrictions, destination restrictions, compliance checks, or other legitimate operational reasons.
An acknowledgement, order confirmation, or payment confirmation email does not necessarily mean that your order has been finally accepted if later review identifies an issue that requires cancellation, correction, refund, partial fulfilment, or another appropriate step in accordance with applicable law.
If we cannot fulfil your order after payment has been authorised or captured, we may cancel the affected order in whole or in part and arrange an appropriate refund or other remedy as required.
5. Pricing, currency, taxes, and delivery scope
Prices displayed on this storefront are shown in the currency configured for this storefront.
Delivery is currently limited to addresses within Australia. We may refuse or cancel an order that uses a delivery address outside the supported delivery region for this storefront.
Supported delivery countries for this storefront are currently: AU.
Availability, shipping options, duties, taxes, and other checkout amounts may vary depending on the destination country, state, province, or other jurisdiction served by this storefront and the configuration applied to that order.
Final payable amounts are shown during checkout before you submit your order.
6. Shipping, delivery, and customer information
Delivery timeframes shown on this website are estimates only unless we expressly state otherwise. Delays may occur due to carrier issues, peak periods, address verification issues, customs or border processes where relevant, weather events, or other causes outside our reasonable control.
You are responsible for providing accurate and complete order, shipping, and contact information. We are not responsible for delay, failed delivery, additional cost, or re-delivery expense resulting from incorrect, incomplete, or outdated information supplied by you.
Where delivery cannot be completed because of incorrect customer information or another issue attributable to the customer, we may contact you to resolve the issue before re-dispatching, cancelling, or otherwise managing the order in accordance with applicable law and our operational requirements.
7. Australia consumer context
For customers using this Australia storefront, our goods and services may come with guarantees that cannot be excluded under the Australian Consumer Law.
These Terms & Conditions, including any delivery, returns, cancellation, or after-sales wording, operate alongside your rights under the Australian Consumer Law and do not replace them.
Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law or any other law where those rights cannot lawfully be excluded.
8. Returns, refunds, and cancellations
Returns, refunds, and any applicable cancellation rights are governed by our Returns Policy, together with any non-excludable statutory rights or consumer guarantees that apply to your purchase.
9. Intellectual property
Unless otherwise stated, all content on this site, including text, graphics, product descriptions, logos, photographs, videos, layout, and design elements, is owned by or licensed to the operator of this storefront.
You must not copy, reproduce, republish, distribute, modify, exploit, or otherwise use site content without prior written permission, except to the extent permitted by applicable law.
10. Website operation and availability
We may update, suspend, withdraw, or change parts of the website, product range, pricing, features, account functions, or support processes from time to time.
We do not promise that the website will always be available, uninterrupted, secure, or error-free, although we aim to maintain it with reasonable care.
11. Liability and legal rights
To the maximum extent permitted by law, and subject always to any rights or remedies that cannot lawfully be excluded, we exclude liability for indirect, incidental, special, or consequential loss arising from your use of the website or purchase of goods through this storefront.
Nothing in these Terms & Conditions excludes liability where such exclusion would be unlawful, or excludes any non-excludable consumer rights or statutory guarantees that apply to you.
12. Contact, support, and governing law
Support for this storefront is currently managed for Australia.
Email: support@jeviapparelstudio.com
Applicable law: Applicable laws of Australia, including the Australian Consumer Law
Depending on the storefront and the destination country, state, province, or other jurisdiction served, we may provide additional legally required notices, consumer information, cancellation details, return information, complaint-handling information, or customer-rights disclosures in connection with specific orders or transactions.